Accessibility Statement

This statement was last updated on 15 July 2024.

At WaterMarc Cloud, we are dedicated to creating an accessible and inclusive digital experience for everyone, including individuals with disabilities. We strive to ensure that our website, www.watermarc.cloud, meets accessibility standards and provides equal access to all users.

What web accessibility is

Web accessibility ensures that individuals with disabilities can access, navigate, and interact with a website as effectively as other users. An accessible site provides an inclusive experience, allowing all visitors to browse with ease and enjoyment. This is achieved through a combination of system capabilities, web design best practices, and the use of assistive technologies such as screen readers, keyboard navigation, and voice recognition tools. Web accessibility promotes equal access to information and services for everyone.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines and have made it accessible to the level of AA compliance. The site's content has been optimized to work seamlessly with assistive technologies, such as screen readers and keyboard navigation.

As part of this effort, we have also:

Used the Accessibility Wizard to identify and fix potential accessibility issues.
Set the language of the site to ensure compatibility with assistive technologies.
Structured the content order of the site’s pages for logical and intuitive navigation.
Defined clear heading structures on all pages to improve usability.
Added alternative text to images for screen reader compatibility.
Implemented color combinations that meet the required color contrast ratios.
Reduced the use of motion effects on the site to prevent accessibility barriers.
Ensured all videos, audio, and files on the site are accessible to all users.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on this site depends on content provided by third parties that do not belong to WaterMarc Cloud. Specifically, content on the following pages is sourced from [enter relevant third-party name], and therefore falls outside of our direct control:

[List the URLs of the affected pages]

As a result, we declare partial compliance with the WCAG 2.1 AA standard for these specific pages. We are actively working with these third parties to ensure their content meets accessibility standards and aligns with our commitment to inclusivity. For further questions or assistance, please contact us.

Accessibility arrangements in the organization [only add if relevant]

At WaterMarc Cloud, we are dedicated to ensuring our physical offices and branches are fully accessible to individuals with disabilities. Our facilities include accessible parking spaces near entrances, ramps, and automatic doors for easy access. Elevators equipped with braille buttons, audio prompts, and visual indicators are available, along with wide hallways and doorways to accommodate mobility aids. Accessible restrooms are clearly marked and located on every floor, and service desks are designed with lowered counters for wheelchair users. Additional accessibility features include audio induction loops at service desks and meeting rooms, assistive devices upon request, and clear, high-contrast signage throughout our premises. Our trained staff is always available to assist, and we welcome service animals at all locations. For specific needs or suggestions, please contact us so we can ensure a comfortable and inclusive experience.

Requests, issues, and suggestions

If you encounter an accessibility issue on our site or require further assistance, we encourage you to reach out to our accessibility coordinator. Your feedback is invaluable in helping us improve and provide an inclusive experience for all users.

Accessibility Coordinator

Name: [Name of the accessibility coordinator]
Telephone: [Telephone number of the accessibility coordinator]
Email: [Email address of the accessibility coordinator]
Additional Contact Details: [Enter any additional contact information, if applicable]

We are committed to addressing your concerns promptly and effectively. Thank you for helping us make our services more accessible to everyone.