REFUND POLICY
A Legal Disclaimer
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Refund Policy - the basics
At WaterMarc.Cloud, we aim to provide transparent and fair refund policies to ensure customer satisfaction. Refunds are subject to eligibility criteria, including cancellation within specified periods and adherence to service agreements. Refunds will not be issued for services already delivered or partially used unless otherwise specified in a prior agreement. For more details, please refer to our full Refund Policy or contact our support team.
What to include in the Refund Policy
At WaterMarc.Cloud, we are committed to ensuring transparency and fairness in our refund process. Refunds may be granted based on eligibility criteria, such as cancellations within the specified timeframe or non-delivery of agreed services. Certain exclusions apply, including services that have been fully or partially delivered or customized solutions. To request a refund, customers must follow the outlined process and provide any required documentation. Refunds will typically be processed within 7-14 business days, and applicable processing fees may apply. For third-party services or products, refund requests should be directed to the respective provider. This policy is subject to periodic updates, and customers will be notified of any changes. For assistance, please contact our support team.